Privacy Policy

Greenwood Asset Finance Pty Ltd (Greenwood Asset Finance, we, us) respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you make an enquiry, we collect the details you give us, such as your name, phone number and a description of what you are looking to finance. If your enquiry progresses, we may collect further information needed to assess and arrange finance, such as identification, business and financial details.

Why we collect it

We use your information to respond to your enquiry, to assess your needs, to compare and arrange finance with lenders, and to keep in touch about your application. We only use it for the purpose you gave it to us, related purposes you would reasonably expect, or as the law allows or requires.

Who we share it with

As a finance broker, arranging finance means sharing relevant details with lenders and, where applicable, our aggregator, insurers and other service providers involved in your application. We share only what is needed, and only to progress finance you have asked us to help with. We do not sell your personal information.

The enquiry form

Enquiries submitted through this website are delivered to us by email through a third-party form service so that we receive your message. Please avoid including sensitive information in the enquiry form; we will collect anything further securely once we are in contact.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and to destroy or de-identify it when it is no longer needed.

Access and correction

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your information, please contact us first so we can try to put it right. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies

We keep cookies to a minimum and do not use them to build advertising profiles. Your browser settings let you control or remove cookies at any time.

Changes

We may update this policy from time to time. The current version will always be available on this page.

Contact us

Email troy@greenwoodaf.com.au with any privacy questions or requests.